Reconnect the power connector to the dock, then plug the dock PSU into an electrical outlet. Reset the dock PSU by unplugging it from the power outlet and waiting 5 seconds. Unplug your Surface Dock from the power connector on the back of the dock. If you’re still having issues with your Surface Dock, you can reset it by doing the following: To troubleshoot network issues on Surface Dock, see Fix Ethernet connection problems in Windows. Your Surface Dock comes equipped with a standard gigabit ethernet port. Check your audio connectionsĭisconnect and reconnect your audio cables and ensure they are securely connected.ĭisconnect and reconnect your Surface Dock connect cable.Įnsure your speakers are plugged in to an electrical outlet and turned on.įor all other audio issues, see Troubleshoot Surface sound and audio accessories. Note: In some cases, when an audio device like a headset or speaker is connected to the 3.5mm jack, the audio device may not be detected right away. Disconnect the Surface Connect cable, then reconnect it to re-detect audio devices.
If you have accessories that draw power from your Surface Dock or Surface, remove them and see if your Surface charges. Manufacturer, Microsoft ASIN, B0163HP38W Is Discontinued By Manufacturer, No Date First Available, October 2, 2015. For problems charging your connected accessories: If this does not resolve your issue, see Surface battery won’t charge or Surface won’t run on battery for more solutions. If you're using a Surface Dock: If the Surface device battery is empty, first charge it using the power supply that came with the device for a few minutes before trying to charge with the Surface Dock again. Problems charging with Surface Dock For problems charging your Surface: If your monitor won’t project to a second screen, check your display adapter and cables. For more info on troubleshooting your external monitor, go to Trouble connecting Surface to a second screen. Surface Dock isn't connecting to your external monitor Surface Dock isn't connecting to your external monitorĪudio problems while connected to the Surface dock
#Microsoft display dock no longer sold install
For more info, see Install Surface and Windows updates. I recently bought a HD-500 display dock for use with a Google Pixel phone and discovered this dock is not USB-C compliant. Before you begin troubleshootingįirst, to make sure your Surface is working properly, get the latest updates. Under Wireless displays & docks, select More options (three vertical dots) next to the wireless display, adapter, or dock you want to remove, then select Remove device > Yes.
#Microsoft display dock no longer sold Bluetooth
To remove the device, open Settings, and then select Bluetooth & devices > Devices. If you’re having trouble getting your Surface Dock or Surface Docking Station working with your Surface, here's help. Remove the wireless display or dock, and then reconnect it.
0 kommentar(er)
